Jan. 12, 2021

Pops Pilot

Pops Pilot

Welcome to the very first episode of PopCast Weekly.  In this episode meet  your hosts Dan & MaryEllen (AKA Pop & Monique) and learn about the structure and outline of the podcast.

Don't forget the double Q......

Quote.......  Whether you think you can or you think you can't ,  you're right.  Henry Ford.

Question....... If you're thinking about opening a business and haven't quite pulled the trigger, what's holding you back.

follow us at PopCast Weekly on Facebook and Instagram.

Dan and MaryEllen


Welcome to podcast weekly, your premier resource for all things business. If you're looking to start a business of your own, or take the one you've got to the next level, then keep listening. Dan and Mary Ellen, aka pop and Monique of pops premium ice cream, share their stories and experiences in the world of small business ownership. Get ready to be informed, entertained and inspired on podcast weekly. And now here are Dan and Mary Ellen.


Ellen, how you doing today? Hey, Dan. Oh, yeah. I'm doing great. I could tell you're very nervous. But we're gonna do this. And we're gonna have a great time. Don't you think?


I am very nervous. Yes,


I'm sure you can do it. I think you're best when you're nervous. So anyway, welcome to podcast weekly. We record live from Marina view podcast studio located in downtown Norwich, to book your own time to produce your own podcast, go to Marina view studio.com. Mary Ellen and I decided that it might be a fun idea and maybe useful for us and for all of our listeners, hopefully, to do a podcast about our experiences in business and kind of thing. So.


Yep. And we realized that we've been together for 34 Christmases this year. Wow. Which is amazing. Yes, it is. Yes. Lots of trials and tribulations being married is kind of a job. One or two tribulations. Yeah. One or two, maybe one trial. They all have names, right. Okay, so um, yes, we want to welcome you to podcast weekly, we are probably it's December still. And this podcast will be dropping in January. So Merry Christmas, Happy New Year to everybody. We hope this year is a little better than last year, our hearts are out to people who have had to suffer through COVID. And it's just been a really tumultuous time. So hopefully our podcasts will bring some light to your lives and some happiness. Absolutely. We have some great guests lined up some very interesting and informative people. We have some people coming in that are more of a human interest story. And and what I really think is interesting is that I'm the most emotional of the two of us. You sure? A little more steady. So you know, I might cry here or there and, you know, get it out on my sleeve. But this is me excited. Yeah. Right. That's it. That is it. So we'd love you all to, to we have an Instagram page and we have a Facebook page called podcast weekly. Love you to go there and like and subscribe and share if you can, if you feel it's it's warranted. We'd love to have you do that. And we're gonna be doing one podcast a week, and hopefully it will keep you engaged and energized from listening to us and to our guests. So 34 years ago. Did you ever think you'd be doing a podcast? No, they didn't exist. Sorry. We couldn't have thought it but you always did want to be in movies. Yeah. I'm a movie star. in your own mind. Sure. For sure. Absolutely. And then in our little grandkids minds, you are moving. Yes. That is why they call us poppin. Monique. That's so funny. That I'm called pop. You want to tell them Monique story? Yes. So when? Oh, when our oldest grandchild was 15 months old. He my original name was supposed to be Mumsy. And he couldn't say that. So he called me mum now. And I said, Oh, my goodness, not too bad. And then all of a sudden, one day he started calling me money. And I said, No, you can call me money. That was my favorite. So I grabbed his little cheeks and I said, Oh, and can't you say Mumsy, and he just looked at me and said, Monique. And that was it. It was it. Now, everybody calls me money. From that day forward. I love it. I love it. So let's get into what our podcast is going to be about the format of the podcast is really us trying to help people who are either in business already or starting a business to really understand what it actually takes, right? Because we worked for people forever and ever and ever. And Dan actually still does. He has a full time job. And my daughter Bailey and I are our daughter, she's your daughter. Two things. We run pops together. And we had no idea what we were doing when we started really. It was just watching what we had learned from our employers that really catapulted us into being able to open our business, right? Well, you say you had no idea but in essence, it's such a part of you being doing That kind of work, that you knew exactly what to do without actually having a name on it. Well, I learned a lot of great things from people that I worked with. And I also learned things that I didn't want to do. But then once I became a boss, I was they made that movie about me Horrible Bosses. I was the worst boss on the face of the earth. I think some of that might be true, but I think a lot of it is, you know, your, your hardest critic for sure, yeah. And, you know, our employees are mostly young kids, young girls. And so they're struggling with their own, you know, growing up and maturing process, and then they come across you who in that work environment, you're very demanding. And you should be because the product that goes out that window to the customer is what's most important to us. And we needed to get that point across to our employees. And for the most part, you do a very good job. Well, thank you. It's it's been a lot of growth and a lot of hard conversations with people that care about me to help me understand sure how to proceed, you should talk about that talk you had with Shane, our son, yeah, some other some other podcasts. That's for another podcast. But today, we're gonna talk about how we're going to bring, we're gonna have some guests. Absolutely. We're going to have some weeks that we just chat, we're going to have some weeks that we ask people to, from the previous podcast, send us questions, and we'll research and get some answers for you. We hope so yeah, we're really, really just here to take what we know. And we're not experts in any sense of point. But we're taking what we know and just trying to help you build the best business that you can have for yourself, right? So many, there's so many little things to think about when you own a business and run a business. And you know, a lot of them are, they start out as little issues. And if you don't take care of them, they become huge issues. So if you remember, from one of our past forays into business, we got in trouble with sales tax, do you remember that? Yeah. And that was a huge problem. And we overcame it, finally, but, you know, just taking care of the little things that need to be taken care of. So hopefully, with this podcast, we'll have the right people on that you can you can relate to as a listener, somebody that can maybe help you with each guest will give you the ability to to, to contact them and in some kind of way, either through email or phone call or whatever. If you feel they're somebody that you'd like to have on your team, we're going to be trying to bring those kind of guests on guests that have helped us that have mentored us through the process, and that we've learned from so fantastic. So that's a little bit about the podcast. And now I think we need to share with our friends, our new podcast listeners about us. So Dan, you go first. Are you gonna make me go first? Yeah, you're you're older. Were revealing that already. Yes. Well, let's see. I grew up in Boston, Somerville actually had five brothers and sisters, my, my mom and dad worked their butts off to provide for us, whatever we whatever we needed. It wasn't always everything we needed. But it certainly never went hungry, never didn't have a roof over my head and learned a lot of life lessons through their parenting style, because we all have a style. Some of its good. Some of its bad. But in the end, the biggest thing that I can look back at my dad, he, he always had three or four jobs, because my mom stayed home with the kids. And he needed to provide. And he did that. However, he had to do it. So if that meant one of those jobs, I remember was he worked out where I think he was my uncle. Yeah, my uncle owned the liquor store. And my dad would deliver liquor, deliver beer and wine and booze to people in the neighborhood. They could call the liquor store and he would go deliver it. I don't know how much money he made doing that. I guess, to me at that point in time. It wasn't relevant. He did that he was he tended bar in South Boston. And he was a tiny little guy. So my mother was always worried about him being in that part of time. So that was interesting. played a lot of baseball growing up. My first my first love was baseball, played it every single day I possibly could. And we were really fortunate to grow up, literally walk across the street, and we were on a baseball field. So my older brother and I, that's where we lived. all summer long. We played baseball and I actually played till I was 50 played the catcher position. not playing softball, real baseball, not that there's anything wrong with softball but loved baseball, still Love it. Love the game. Every single time you watch a game you find something you see something that you've never seen before and has buried Instead, I'm old. So Mary Ellen and Mary Ellen and I met at a diner actually, which is pretty pretty. I don't know what the word is, but it kind of fits. We met at a diner and been married 31 years. 32 years. married. We got married in 1988. Right? I'm not good at math, so you guys can figure that out. I've been married a long time. We have three great kids. And we run our own and run pot to premium ice cream together and gales ferry. Yeah, that's me. In a nutshell. That is you. So I am from a little town in Massachusetts called Upton. I went to nipmuc Regional High School go warriors. name of that school just met my warriors. Whoo Ha. And I graduated in 1978. There wasn't really an opportunity for me to go to college at that point. So I went right into food service. to backtrack a little bit. When I was 14, I started working at a place right down the street from my house called the spa. It was a little coffee shop that my mom went to, when every day on our way home from work to have a coffee before she had to deal with myself and my two brothers who were three years old, right? And twins. So yeah, so I started working at the spa when I was 14. And then that just evolved to little restaurants. And if you ask Dan, I've worked in every restaurant that was ever made, literally, literally. But I was fortunate enough to after Dan and I got married. We were able to allow me to stay home with the kids and I would work waitressing here and there because you make good money. waitressing? Yep, you do. I mean, food services, an amazing, amazing business to be in for sure. We in 1988 got married. In 1990. We welcomed our beautiful Molly, Molly Jean. In 1991. Came Shane. And then in 1995 came Bailey, and they are all very successful in their own way. Molly, he lives in Pennsylvania, Shane lives in Virginia. And Bailey lives in Norwich, where she has two little hooligans. Oh, and and Elliot, they're five and three. And Molly and her husband Bill are expecting our first baby Brooks, which is amazing, since lb having a palesa event in April. So yeah, pretty much my wife was a series of ups and downs and ins and outs and trying to find myself my parents got divorced when I was very, very small. My mother remarried when I was three. And you know, my parents did the best they could like all of them, like all parents also do. Yep. And that's what I was just gonna say. And now you know, we've done the best that we can. So hopefully, we've taught our kids a little bit more than our parents were able to teach us and so on and so on and so on. Right. So you know, we're, we're just fighting the good fight. So for years and years, I worked for other people. And I said, as I said before, I've watched what people do and how people treat their employees and what they give and everybody is such an emotional being. And everybody brings with them everything from their childhood to in every phase of their life. And you know, you have to sort of account for that when you're being a boss to employees. It's not always about you. It's about them, mostly. But yeah, it's been a big learning curve, owning a business. And we're very fortunate to have the customers that we have we our ice cream stand is on a 19 acre farm called Sweet Hill Farm. And Gail's very him the ice cream stand is called Pop's premium ice cream. And it's just been amazing for us in so many ways. I can't believe we just finished up third season. Yeah, it's it's been amazing. You know, we've learned a lot. And you're right, we've had some and we do have some incredible, loyal, great customers. Yeah, I'm just gonna tell a quick little story about that. Okay, if you remember, I think it was last summer, we had somebody who was a little unhappy with something that either their service or whatever, at pops with a product I can't remember. And they said a little something on Facebook. And the outpouring from our own customers on Facebook, about how that was incorrect and wrong. And I mean, that was like, unbelievable. Yeah, it was like, comment after comment after comment after comment on Facebook about how how great you guys are and all that other stuff. It was amazing. If I could cry I would. Well, after 34 years, I think I saw one tear one time and you said I didn't so right. Exactly, exactly. That's Funny. Yeah, it is funny. I don't know why that is, but it is the way it is. So, yeah. So we both came from totally different places and ended up together. And it's been, it's been amazing. And hopefully, we'll, this will be just another another part of the journey. And we'll, we'll have fun with it. And we hope that our listeners have fun with it also. So yeah, one of the biggest reasons that I think we're both doing this podcast for different reasons. And I think one of the biggest reasons that I want to do the podcast is that I am very, very hard on myself, and I have been for many, many years, and I'm getting better at it. But I'm not great at it. Have you ever liked anything you've ever cooked? Yeah, actually, this time I did. Just this year at Christmas, it was really good. But yeah, so I think I'm really, really hard on myself. And I want people to understand that you have to have some compassion for yourself, and you have to have some love for yourself to be successful to do anything. So my, my take from doing this podcast is yes, we want to teach you the ins and outs of what we've learned and who we team up with and what works for us for business. But if you don't have that sense of self, when you're starting and planning and opening your business, you're going to question yourself, and you're going to question everything that you do, instead of just letting things happen, like at the beginning of this podcast, we had to start it over because I freaked out, right? You know, so I'm here I am living in this moment of Wow, this is gonna be so fun. And we're, I think he just made a point to that maybe just expand a little bit. So you talked about, you know, struggling with that sense of self and you want to start a business, you know, there's resources out there for you to work on that. Also, at the same time, you're working on the physical part of the business, the accounting, the, the ordering the, you know, putting the pricing together, all that kind of stuff. So, yeah, there's resources for everything, you just got to reach out and use them and and try to be your best. Exactly, yeah. And there's, there's, if you're sitting home, and you're sitting alone, and you think that you need to call somebody, and you don't know who to call, whoever loves you is gonna be right there for you. It's just, you know, life, life is just amazing like that. Yeah. So what else? What are the other reasons you want to do a podcast? Well, I think that there are a lot of people out there who really need a little help understanding the systematic way to start a business, right, there are certainly things that you have to do to start a business. So that's what we want to bring to you sort of in an order, we're going to bring to you how to be creative business, and how to write a business plan. And we're going to introduce you to some local business owners and get their feedback on what they've put into their business and how they run things and how it works for them. Right. Yep, that's exactly what what this podcast will be about. For me doing a podcast for me is just sort of a another arm of what what I see for myself in this stage of my life, or this part of my life. So you know, at pops, our tagline is where community and fund come together. So we do a lot of things that pops for the community, we do a lot of fundraising, we have a lot of events at the at the farm for people, for families, we do a lot of stuff, not this year, because of COVID. But first two years, we had a lot of fun, fun things that we did, and a lot of fundraising. And we've done a lot. And you know, it's important. It's one of the things that when I looked around at the other businesses in town, or in the world that I knew and knew of one big component of their business was giving back to the community. So, you know, I think this is just kind of an extension of where community and fun come together. And I think that, you know, through having the kind of guests that we have lined up that will come on, you may listen one week and get one little tidbit but I always say when you when you go to any kind of a class or seminar or whatever it happens to be if you come away with one thing that you can, that you can use in your life or your business, then it was worth the time. Exactly. And we're gonna have some great guests, we have some people that are really not going to give you any business information, but they'll give you their human interest story. And we have some people that have had some great things to pass on to us. So I'm really excited about it. I think it's gonna be a blast. I think, you know, as time goes on, we'll do a better job. I feel like we're kind of just figuring it out here on the first one. And like anything else, you do it the more you do it, the better you get at it. So right. Yes. So we have we're gonna have a portion of our show called the double Q. It's a quote and then a question. So this week The quote is from Henry Ford. I'm sure all of you know who Henry Ford is. But if you don't, he's the founder of Ford Motor Company. And his quote was simply this, whether you think you can, or you think you can't. You're right. You are. Absolutely. Which totally goes back to what I was saying before. It's all in your thought process. Yep, absolutely. No question about it. For sure. You can do whatever you set your mind to. I remember my dad telling me that when I was a kid, and I'm thinking, really? Sure. Are you sure? And then, you know, as time goes by, you figure it out, you know. And so double coup, you did the quote. So the question for this week is, if you're thinking of opening a business, and haven't quite pulled the trigger, what's holding you back. And if you would like to, you can go to our Facebook page podcast, that's podcast weekly, and our Instagram page, podcast weekly. And you can ask questions on that page. And we'll, we'll try to help you with that as much as we can. We're still in the process of having our website done. So that's not up and running yet, but it will be. But if you go to social media, you can find us on podcast weekly, and you can ask questions, you can pay whatever you'd like. And we'll try to help you as much as we can. Maybe not whatever you'd like. Well, you know, that's true. Come on now. Yeah, don't hurt my feelings. And also, if you want us to cover a certain topic, that's interesting to you about business. We'll do some research and get back to you and let you know if we can do that. And if we can't, but we would love. Love that feedback as well. Sure. Sure. So I think for today, this concludes our first go around. thing, we we sort of did it. But we thank everybody for listening, tuning in, and send us your questions and comments, and especially your love to podcast weekly, on Facebook and Instagram, as Dan had mentioned, and don't forget to like, subscribe and share and we'll chat with you next time. Thank you for listening to podcast weekly. Look for new episodes each Tuesday on Apple, Google Spotify and wherever podcasts are available, and subscribe so you'll never miss an episode. To find even more content from Dan and Mary Ellen, visit their website at podcast weekly.com. We hope you found the inspiration and knowledge to take the next step forward with your business. See you next week.